Do I need an account to place an order?No, you may place an order as a guest. However, we highly recommend that you sign up for an account so you can track and review purchases from your account. You can also save your address and personal details which will allow for a smoother shopping experience next time.
I’ve forgotten my password - what should I do?On the Log In page, click on the “Forgot password” link and we will email you instructions to reset your password.
Which countries does Puff ship to?
Currently, we ship within Australia, United States of America, Canada, Japan, New Zealand, Singapore, South Korea, Hong Kong, China, Indonesia, Philippines, Macau, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Qatar, Mexico, Argentina, Colombia, Peru and countries within the European Union
We are growing rapidly and will add other countries soon. Please subscribe to our newsletter if you would like to receive updates.